Troubleshooting

Troubleshooting

VCRUNTIME140_1.dll was not found

Fix the Real.exe system error by installing or repairing the Microsoft Visual C++ 2015-2022 Redistributable (x64).

Guides

Before you start

All guides

The error says VCRUNTIME140_1.dll was not found when Real.exe opens.

The x64 Visual C++ 2015-2022 Redistributable was downloaded from Microsoft.

Real was opened again after the installer finished or Windows restarted.

Troubleshooting

Steps

02Install or repair Visual C++ x64

Download the Microsoft Visual C++ 2015-2022 Redistributable (x64) from Microsoft. Open vc_redist.x64.exe, accept the license terms, then choose Install. If it is already installed, choose Repair.

03Open Real again

After setup finishes, restart Windows if the installer asks for it. Then open Real again. If the same DLL error remains, reinstall the redistributable once more and send support a screenshot.