Troubleshooting

Troubleshooting

Injection troubleshooting

Fix the common injection failures: local auth before attach, 20 second timeouts, and Roblox closing after injection. Follow the steps in order.

Guides

Before you start

All guides

The PC is not enrolled in Windows Insider Program.

Real-time protection is off during the repair, and only one Real process is running after Task Manager cleanup.

Cloudflare One Client is connected and Roblox was launched through the supported Froststrap version.

Troubleshooting

Steps

01Confirm Windows is stable

Open Windows Settings, go to Windows Update, then Windows Insider Program. If this PC is enrolled, return to a stable Windows build before testing Real. Insider builds can change system behavior that Real does not support.

02Turn off real-time protection for the repair

Open Windows Security, go to Virus & threat protection settings, and turn Real-time protection off for this repair. Turn it back on after Real opens and injects successfully.

03Close every Real process

Open Task Manager, search for Real, and choose End task for every Real process. This clears a stuck auth or updater session before you start again.

04Install Cloudflare One Client

Download the latest stable Cloudflare One Client for Windows and run the setup. Use this when Real fails during local auth, times out, or cannot complete the attach flow on your network.

05Connect with private browsing

Choose Private browsing, keep the mode set to Traffic and DNS (UDP), then press Connect. Wait until Cloudflare One Client shows Connected before opening Real again.

06Open Real and let it update

Search for Real in Windows and open it normally. If an update starts, leave the window open until it finishes. Do not open Roblox yet.

07Run Repair Real

In Real, open Settings, then Behavior, then press Repair Real. Let repair mode finish completely. It can take a few minutes while Real restores runtime files.

08Choose the supported Frostrap version

Go back to Settings, open Roblox, and press the Roblox version selector. In the popup, choose Supported Real version and Froststrap, then press Apply version.

09Download and launch Frostrap

Press Download Version and wait until Froststrap appears under installed versions. Press Launch from the Froststrap row and join the Roblox experience from that client.

10Inject after Roblox is open

Once Roblox has loaded into the game, return to Real and press Inject. If the same error remains, send support the exact message, a screenshot, your account email, and the time it failed.